For New Pack Members

Click the WiFi status icon, find your home WiFi network in the list, and connect to it. 

Your username is the first initial of your first name followed by your last name (for example JSmith).

Your password is the same as your VPN, Work PC, or Okta password. If you don't know it, follow the steps in this video to reset your password.

Open the FortiClient VPN app.

Click the Remote Access option on the left.

Click SAML Login.

Enter your username in the Username field

Your username is the first initial of your first name followed by your last name (for example JSmith).

Click the Next button to proceed.

Enter your password in the Password field.

Your password is the same password you used earlier to log in to your computer.

Click the Verify button to proceed.

Select the verification method you want to use.

Here, we are selecting Phone which will send a text message to your cell phone.

If you've never used Okta before, this is the best choice.

Click the Receive a code via SMS button and enter the 6 digit code you received in the text message.

If you did not or cannot receive a text at this number, you can request a phone call that reads the code to you by clicking Receive a voice call instead.

Once you've entered the code, click the Verify button.

After a few moments, you should see a screen that reads VPN Connected and has some information about your connection.

You can now close the Forticlient window.

If your Forticlient window does not look like the picture below, or you see an error message, email IT Support and we will be happy to assist you.